Effective Date: 1st January, 2025
The Preferred Mortgage (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, applications, and any related services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Address
Email address
Phone number
Date of birth
Financial details (e.g., income, assets, liabilities, credit history)
Identification documents (e.g., driver’s license, passport)
b. Non-Personal Information
IP address
Browser type
Device information
Pages visited on our website
Cookies and other tracking technologies
2. How We Collect Information
Directly from You: When you fill out forms, submit applications, or communicate with us.
Automatically: Through cookies, web beacons, and analytics tools when you use our website or other digital platforms.
From Third Parties: Credit bureaus, financial institutions, or other partners as required to process your application or provide services.
3. How We Use Your Information
We use the information we collect to:
Process and evaluate mortgage applications.
Verify your identity and eligibility.
Communicate with you about our services, offers, and updates.
Improve our website and services.
Comply with legal and regulatory requirements.
4. Disclosure of Your Information
We may share your information with:
Service Providers: Third parties that assist with processing applications, underwriting, or other services.
Financial Institutions: Lenders, brokers, or insurers involved in your mortgage process.
Legal and Regulatory Authorities: When required by law or to protect our legal rights.
We do not sell your personal information to third parties.
5. How We Protect Your Information
We implement robust security measures to protect your information from unauthorized access, use, or disclosure. These include:
Encryption of sensitive data.
Secure servers and firewalls.
Regular security audits and updates.
6. Your Rights
You have the following rights regarding your personal information:
Access and Correction: Request access to the personal information we hold about you and request corrections if necessary.
Withdraw Consent: Withdraw your consent for certain types of data processing.
Data Portability: Request a copy of your personal information in a portable format.
Lodge a Complaint: File a complaint with the relevant privacy regulator if you believe your rights have been violated.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance your browsing experience.
Analyze website traffic and usage patterns.
You can manage cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
9. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Preferred Mortgage Ontario Canada, +1 (647) 801-1150, info@thepreferredmortgage.com
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting The Preferred Mortgage with your personal information.